What to Expect When You Visit Timeless

Whether you have heard about Timeless from a friend or have been doing some research on your own about leading aesthetic medicine practices in Central Ohio, we understand that the initial contact may be a little intimidating. You may not know what to expect, or even what questions to ask, and that has you feeling a little uncertain about taking the next step.

Rest assured that our entire team is here to ensure that you feel comfortable and well-informed about each step of your skincare journey. Aesthetic medicine treatments are a personal choice that every person makes to decide what makes them feel more confident. And we are here to help.

Making the Call

When you make the initial call to Timeless, or perhaps send us an email or text message, we assure you that our Patient Care Advisor (PCA) will ease your mind and provide everything you need to know about Timeless. The PCA will ask about your areas of concern or where you would like to see change and then set up an initial consult with one of our medical providers.

Our initial consultation fee is $60 and is collected at the time of booking. You will be scheduled for 30 to 40 minutes with one of our providers, you can use as much or as little of the time to discuss your personal skincare goals.  Already know what you want to do? In many cases you can book your consultation and treatment the same day.

Your First Visit

At Timeless, the experience we provide our patients is nearly as important as the industry-leading services that we offer. Each of our offices in Dublin and New Albany offers an intimate boutique setting, designed to help you feel relaxed. One of our  Patient Care Coordinators (PCC) will greet you upon arrival, and walk you through the next steps of your appointment. After any necessary paperwork is completed, the PCC will take some initial photos (your ‘Befores’) in private so that we are able to track the changes to your skin following treatments and product recommendations.

Your Personal SkinScript

We are committed to listening to your concerns and providing options for improving the look and health of your skin. Your skin is unique, so your plan should be too. During your initial consultation and in every appointment after, we take the time to address your individual concerns with a comprehensive consultation, proven courses of treatment, and physician-directed care.

Exclusive to Timeless, the SkinScript is a personalized plan, based on your aesthetic goals, your skin’s needs, our providers’ recommended treatments, and medical-grade skincare, complete with pricing and next steps. The comprehensive SkinScript includes a range of treatments – including a variety of options at different budget levels – that will improve your skin’s natural beauty and overall health.

When developing a patient’s SkinScript, our providers not only take into consideration the skincare needs and goals, but also budgetary constraints, downtime, social impacts, and more. Dr. Olah explains that there are typically a variety of ways to achieve skincare goals, “and the SkinScript helps us to identify the best way to achieve them for that particular patient.”

“The SkinScript is truly unique to Timeless,” says Dr. Olah, “during the initial visit, each patient is given a detailed plan, with the best path forward to meet their goals.” More importantly, “each and every time a patient is in our office, we revisit their SkinScript to see if we need to alter the plan. Our SkinScripts are flexible, sometimes our patients want to lighten up on treatments during the summer months or when they have periods of high travel…we are very accommodating and provide the expertise to keep them on track with our medical-grade skincare products.”

What Makes Timeless Different?

We are often asked, Why Timeless? What makes you different from everyone else? To us, the answer is clear, we are simply the best at what we do and have been leaders in aesthetic medicine since 2004. With a 98% patient satisfaction rating along with being in the top 1% of injectors in the country, our patients can expect unparalleled service, expertise, and results – that’s what makes Timeless different!

At Timeless, we believe that everyone should have healthy, beautiful skin, and not feel hesitant to address an issue that you may not like or that is keeping you from feeling truly confident. Our goal is to create a natural and rejuvenated look while educating our patients along the way.

From our medical providers to our Patient Care Coordinators and our Patient Care Advisors, our entire staff plays a role in ensuring that each patient is comfortable and satisfied with their care and results. Beginning with the first phone call, through the initial consultation and treatment, you will see and feel the Timeless difference, where the patient is truly at the center of everything we do.

We hope that you will contact us today to get started on your skincare journey.

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